When contacting us
For faster help, include the product name, the email used at checkout and a concise description of the issue. You may include a license key when needed for support, but never send passwords, payment-card numbers or other account secrets.
Response scope
Support covers PRBLEM products and reproducible product issues within the terms shown on the relevant product page. Third-party conflicts may require diagnostic information and are not automatically repairable by PRBLEM.